Sales mantras – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

Richard was really down to earth and realistic. He understood the mentality and as a salesman himself he made the day really enjoyable. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

- Set the context and objectives well - the agenda seemed flexible as opposed to rigid. I came away thinking I could contribute to and participate in the session instead of being 'told what to do' – What did you like most about this kick-off workshop?

• 8/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 8/10 – How would you rate your instructors overall?
• 8/10 – Did the workshop achieve its objectives?
• 7/10 – Were the topics covered in the right amount of detail?

Workshop sessions where we were able to work in teams and start developing ideas and plans for the new framework. – What did you like most about this kick-off workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 8/10 – Please rate your trainer's presentation skills and delivery
• 8/10 – How would you rate your instructors overall?
• 8/10 – Did the workshop achieve its objectives?
• 8/10 – Were the topics covered in the right amount of detail?

It was a really friendly atmosphere and everyone had the chance to communicate their thoughts and get involved in the discussions. – What did you like most about this workshop?

• 9/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?
• 8/10 – Did the workshop achieve its objectives?
• 8/10 – Were the topics covered in the right amount of detail?

It taught me that I work in the correct areas & also where I can improve. – What did you like most about this workshop?

Certainly recommend, everyone has a different outlook & expectations. – If someone were to ask you whether they should attend a durhamlane masterclass, what would you say and why?

• 10/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 8/10 – Did the workshop achieve its objectives?
• 8/10 – Were the topics covered in the right amount of detail?

Style of presenter and way he engaged delegates – What did you like most about this workshop?

• 9/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 8/10 – How would you rate your instructor overall?
• 7/10 – Did the workshop achieve its objectives?
• 7/10 – Were the topics covered in the right amount of detail?

The examples given and the great techniques to use in my daily work! – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 8/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

I really enjoyed the full day, as well as the one to one at the end of the day. – What did you like most about this workshop?

I would say its an opportunity not to be missed, The training was designed to help us to build our skills and develop new skills by thinking out of the box changing our mind set, setting some new goals while thinking about the negative and positive spirals of sales. It was also fantastic to meet other delegates who can offer different way that may assist you in getting those orders or new business. Richard delivered the course in a simple format, fun, safe environment. The material he gave us was really good we can take it to the office and put this into practice straight away. I found it very beneficial and would highly recommend it. – If someone were to ask you whether they should attend a durhamlane masterclass, what would you say and why?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

Informal style – What did you like most about this workshop?

Yes would certainly recommend. Well presented, easy to understand and good tips to take away with me. – If someone were to ask you whether they should attend a durhamlane masterclass, what would you say and why?

• 9/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?
• 9/10 – Did the workshop achieve its objectives?
• 9/10 – Were the topics covered in the right amount of detail?

Good presentation skills and tools given out – What did you like most about this workshop?

Yes I would say it is a good use of time as you have good trainers, good materials you can use and a great opportunity to meet new contacts. – If someone were to ask you whether they should attend a durhamlane masterclass, what would you say and why?

• 9/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?
• 9/10 – Did the workshop achieve its objectives?
• 9/10 – Were the topics covered in the right amount of detail?

Developing your business pitch. – What did you like most about this workshop?

Yes, it helps you focus your sales technique, and evaluate your current process. – If someone were to ask you whether they should attend a durhamlane masterclass, what would you say and why?

• 9/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?
• 9/10 – Did the workshop achieve its objectives?
• 8/10 – Were the topics covered in the right amount of detail?

That it made me think differently about the approach to Sales and how to offer a better package to our clients that makes us stand out from the competition. – What did you like most about this workshop?

I would say yes to attending as the masterclass will make you stop and think about how you currently operate and make changes for the better that are minor but will give large results. – If someone were to ask you whether they should attend a durhamlane masterclass, what would you say and why?

• 10/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?
• 9/10 – Did the workshop achieve its objectives?
• 8/10 – Were the topics covered in the right amount of detail?

The trainer was clearly an knowledge expert, he delivered a great session at good pace and kept the room engaged. The trainer 'obviously' focused on delivering the course and not using the session as a sales pitch for durlamlane. The participants left with actions/homework that are practical and will benefit their business. – What did you like most about this workshop?

I would strongly recommend they attend, there is something for all levels in the course and you will leave with at least 3 new ideas that will benefit your business. – If someone were to ask you whether they should attend a durhamlane masterclass, what would you say and why?

• 10/10 – Please rate your trainer's subject knowledge
• 8/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 7/10 – Did the workshop achieve its objectives?
• 7/10 – Were the topics covered in the right amount of detail?

All of it. The workshop helped me fragment my mind into set coordinated parameters which if I follow the plan set delivered, will help me produce and secure more business. – What did you like most about this workshop?

Most definately. Personally I am looking forward to the next in the series to become a fullfilled sales person. – If someone were to ask you whether they should attend a durhamlane masterclass, what would you say and why?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

Very informative – What did you like most about this workshop?

Yes go along and pick up some vital tips and knowledge to help you sell your company. – If someone were to ask you whether they should attend a durhamlane masterclass, what would you say and why?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

Good mix of training and interaction – What did you like most about this workshop?

It will help you if you are looking at your own sales process and inform your decisions about it. – If someone were to ask you whether they should attend a durhamlane masterclass, what would you say and why?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

Very Informative – What did you like most about this workshop?

Yes, well worth going as it gives you more of an insight into other areas of selling that you might not have thought about – If someone were to ask you whether they should attend a durhamlane masterclass, what would you say and why?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 9/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

I liked the 15 second presentation topic using Mind Maps – What did you like most about this workshop?

I would say yes reason being; simple structured elements to successful calls and a structured guide to the sales process i.e 35 point matrix. Even if the candidate has a structure this would add to to it and surely would improve the process. – If someone were to ask you whether they should attend a durhamlane masterclass, what would you say and why?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 9/10 – Did the workshop achieve its objectives?
• 8/10 – Were the topics covered in the right amount of detail?

I liked how passionate Richard was. It is so much easier to listen to someone and learn about something when the person speaking clearly enjoys what they do. I am more to do with marketing than sales but I did learn alot from this workshop. – What did you like most about this workshop?

I would say yes as it was very informative. – If someone were to ask you whether they should attend a durhamlane masterclass, what would you say and why?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 9/10 – Did the workshop achieve its objectives?
• 7/10 – Were the topics covered in the right amount of detail?

This was my first 'Sales' workshop so I really didn't know what to expect. Richard's relaxed, knowledgeable and totalling engaging delivery made this a really informative workshop session for me with 'Killer Questions' liked the most. – What did you like most about this workshop?

• 9/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?
• 9/10 – Did the workshop achieve its objectives?
• 9/10 – Were the topics covered in the right amount of detail?

Talked on our level and understood our business and scenarios. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 9/10 – Were the topics covered in the right amount of detail?

The trainer was really engaging. I genuinely had no idea where the day went. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

I got various tips and takeaways that will help me improve my win-rate. (EG; Present 3 options (not 1) and the buyer will usually take the middle one which should be most VFM and comparable to budget) – What did you like most about this workshop?

• 9/10 – Please rate your trainer's subject knowledge
• 7/10 – Please rate your trainer's presentation skills and delivery
• 8/10 – How would you rate your instructor overall?
• 8/10 – Did the workshop achieve its objectives?
• 8/10 – Were the topics covered in the right amount of detail?

Chance to ask questions. Reassurance that the techniques I currently use are correct. – What did you like most about this workshop?

Skills delivered from an experienced leader, engaged the audience, allowed sufficient time for real world case studies, and always pulled it back in before wandering off the plot. I really liked the BATNA approach. The one page template was a good refresher tool and reminder to use these skills more frequently and effectively. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

This was something completely new to me as I have very little experience in having to deal with external customers. I am currently project manager for new product introductions so the 'deal has already been struck' by time the project gets to me. I do have limited contact with my current main customer so there is scope to utilise some of the principles in negoiting time lines etc. These can also be used in my internal negoiations with my projects team. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 8/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?
• 8/10 – Did the workshop achieve its objectives?
• 8/10 – Were the topics covered in the right amount of detail?

I liked that it was a small group, that it was interactive and that the trainer was clearly experienced in the field of sales. – What did you like most about this workshop?

• 9/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?
• 8/10 – Did the workshop achieve its objectives?
• 8/10 – Were the topics covered in the right amount of detail?

Interaction with Richard and my colleagues – What did you like most about this workshop?

• 8/10 – Please rate your trainer's subject knowledge
• 8/10 – Please rate your trainer's presentation skills and delivery
• 8/10 – How would you rate your instructor overall?
• 7/10 – Did the workshop achieve its objectives?
• 7/10 – Were the topics covered in the right amount of detail?

Great trainer who made the session thouroughly enjoyable and interactive. – What did you like most about this workshop?

• 8/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?
• 7/10 – Did the workshop achieve its objectives?
• 7/10 – Were the topics covered in the right amount of detail?

The focused group gave the sales team essential time out of the office to reflect on our process and approach. The workshop highlighted areas that we needed to give more focus, and reiterated practices that we needed to dust off. The whole thing was very thought provoking. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

The pace and style of execution. Kept me 'in the room' throughout (and that's not because we didn't have a comfort break...) :) – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 9/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

Richard was very informative I've come away feeling energised and motivated, ready to tackle my sales goals. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

Richard was really engaging and took time to learn 'Xero' talk which helped us relate what he was saying to our everyday working lives. Made it seem more achievable in practice – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 7/10 – Were the topics covered in the right amount of detail?

Not scored on two above - unsure of objectives - sorry. The reminder to pause and listen. To learn that even very early in a conversation / e-mail when you are trying to attract interest, its not about you! – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?

Just confirmed what I do is correct and gave me one or two things to think about to improve how I go about generating new business – What did you like most about this workshop?

• 8/10 – Please rate your trainer's subject knowledge
• 8/10 – Please rate your trainer's presentation skills and delivery
• 8/10 – How would you rate your instructor overall?
• 7/10 – Did the workshop achieve its objectives?
• 8/10 – Were the topics covered in the right amount of detail?

Presentation was extremely well delivered to the experience levels of all that attended, good well paced sessions with the right amount of time devoted to thoughts and debate as well as practical exercises. Would certainly recommend to others – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?
• 9/10 – Did the workshop achieve its objectives?
• 9/10 – Were the topics covered in the right amount of detail?

Richard has a very engaging style and was able to hold the room which takes some doing in a sales environment. I only attended the first day and I guess the action lists were the focus for the 2nd day; the follow up day I suspect will be the most valuable. Overall a very effective session and well worth the time, thank you. – What did you like most about this workshop?

• 9/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 8/10 – Did the workshop achieve its objectives?
• 9/10 – Were the topics covered in the right amount of detail?

Tailored for our needs. Homed in on the right areas. Wasn't too cheesy - just good solid techniques and real life examples. Well pitched to our business needs – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

• 9/10 – Please rate your trainer's subject knowledge
• 8/10 – Please rate your trainer's presentation skills and delivery
• 8/10 – How would you rate your instructor overall?
• 8/10 – Did the workshop achieve its objectives?
• 8/10 – Were the topics covered in the right amount of detail?

Richard was a very knowledgeable, charismatic presenter. I found his personal experiences and anecdotes insightful and useful. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?
• 9/10 – Did the workshop achieve its objectives?
• 8/10 – Were the topics covered in the right amount of detail?

Non recruitment nature, but made relevant by Richard's content, style & approach. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 9/10 – Were the topics covered in the right amount of detail?

Tailored for Nigel Wright so all relevant and with a follow up will allow for everyone to discuss what has worked in terms of implementing what we have learnt – What did you like most about this workshop?

• 8/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 8/10 – How would you rate your instructor overall?
• 8/10 – Did the workshop achieve its objectives?
• 8/10 – Were the topics covered in the right amount of detail?

The strategic insight to the impact sales and business development has if you target the right business in the right way. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

Very open environment - ideas could be shared by others, and questions asked throughout the presentation. Simple but effective suggestions to use when selling - very easy to implement and see clear results from....examples to follow! – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

Richard Lane was excellent - a friendly character with a soft but inviting approach. He made us all feel involved and I digested everything he covered. He was certainly a highlight to a lot of training sessions I've had in the past. Loved the war stories! If only a small critisism, Richard mentioned we had "a lot to get through in a short period of time" this did at times feel more listening than participating, but I can't complain as Richard made this point very clear at the beginning. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

Practical suggestions and tips to take straight back into the office to implement immediately and know that it will get results. I like the fact the training is from a Sales professional, rather than a recruitment professional - this offers a wider knowledge base to tap into. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?

Really interactive and discussion based. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?
• 9/10 – Did the workshop achieve its objectives?
• 9/10 – Were the topics covered in the right amount of detail?

• 9/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?
• 9/10 – Did the workshop achieve its objectives?
• 9/10 – Were the topics covered in the right amount of detail?