Richard Lane was excellent - a friendly character with a soft but inviting approach. He made us all feel involved and I digested everything he covered. He was certainly a highlight to a lot of training sessions I've had in the past. Loved the war stories! If only a small critisism, Richard mentioned we had "a lot to get through in a short period of time" this did at times feel more listening than participating, but I can't complain as Richard made this point very clear at the beginning. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?