Richard has a very engaging style and was able to hold the room which takes some doing in a sales environment. I only attended the first day and I guess the action lists were the focus for the 2nd day; the follow up day I suspect will be the most valuable. Overall a very effective session and well worth the time, thank you. – What did you like most about this workshop?

• 9/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 8/10 – Did the workshop achieve its objectives?
• 9/10 – Were the topics covered in the right amount of detail?