durhamlane reviews and feedback - independently hosted by CustomerSure

easy to understand in bite size pieces, good presentation style very easy to listen to. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Daniel Charman – 10/09/2015

8/10 – Please rate your trainer's subject knowledge
8/10 – Please rate your trainer's presentation skills and delivery
8/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Mike Charles – 10/09/2015

Structure and format was first class, topics flowed and were easy to associate with - well presented from start to finish – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Darren Clark – 10/09/2015

Informative, engaging and fun! – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

George Sanger – 10/09/2015

Drilling down on the actual process of selling - – What did you like most about this workshop?

7/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

KS – 10/09/2015

It was informative and concise – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Annika – 10/08/2015

Training with clear examples have to use in my day to day job. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
8/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

Ieva Bruniniece – 10/08/2015

the trainer was brilliant, i thought i wasnt going to enjoy the training but i came out singing his praises!! great job, great ideas, great results already!! – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

jimmy hearne – 10/08/2015

calls and emails to top executives. How to approach calls/compose emails effectively. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Thomas Kingston – 10/08/2015

interaction – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
8/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
6/10 – Were the topics covered in the right amount of detail?

Farhan – 10/08/2015

Structured approach to new business and market building – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

Patrick Harrison – 10/08/2015

9/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Micky Solomons – 10/08/2015

Great style and a genuine desire to understand our business helped our team relate to the topic and get the most out of the morning. We also got some positive follow up actions which will help shape things going forward. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Sarah Monk – 09/24/2015

I found it so informative as we were given some great examples that we can use day to day to help improve our confidence and sales technique. The session was motivating and enjoyable in a relaxed and comfortable environment. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Melissa – 09/22/2015

Richard was extremely knowledgeable and very relatable. He gave us a great idea about how to incorporate the skills he was teaching us into how we work day to day. He also helped us understand what we can start using as a company to re define and better our sales process. Very useful! – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Katie McCornish – 09/22/2015

Richard was very patient with us to understand how we work as a sales team, and therefore found a way that we could make each technique relatable with great examples. I now feel confident to be able close and get the information I need to potentially complete a sale. Very happy. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Stephanie – 09/22/2015

Alternative techniques learned. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
5/10 – Please rate your trainer's presentation skills and delivery
6/10 – How would you rate your instructor overall?
6/10 – Did the workshop achieve its objectives?
4/10 – Were the topics covered in the right amount of detail?

Katie – 08/20/2015

It was the first time our small company have had any formal sales training, and there were some techniques shown that will definitely benefit us in the future. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
5/10 – Please rate your trainer's presentation skills and delivery
6/10 – How would you rate your instructor overall?
6/10 – Did the workshop achieve its objectives?
5/10 – Were the topics covered in the right amount of detail?

Jodie – 08/20/2015

It gave me the opportunity to find alternative solutions to my day to day tasks. – What did you like most about this workshop?

7/10 – Please rate your trainer's subject knowledge
4/10 – Please rate your trainer's presentation skills and delivery
5/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

S – 08/20/2015

8/10 – Please rate your trainer's subject knowledge
1/10 – Please rate your trainer's presentation skills and delivery
1/10 – How would you rate your instructor overall?
6/10 – Did the workshop achieve its objectives?
5/10 – Were the topics covered in the right amount of detail?

Melissa – 08/20/2015

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
8/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

M – 07/31/2015

I liked the relaxed atmosphere and the information given has drastically improved my prospecting. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Adam – 07/29/2015

9/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Jo Sloan – 07/28/2015

Crucial advice for cutting through to high-level decision makers and subsequently filtering down to the correct point of contact. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
8/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

Michael Wass – 07/27/2015

The magic 35 qualification tool. This is a great tool and will save me loads of time and also help me separate the weak and the strong leads . – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Jonathan Step – 07/27/2015

It was a fresh new take on things I already knew about. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Natalie – 07/27/2015

The ideas it gave me on creating a great first impression when using e-mail. Very useful suggestions that I will definitely be using. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Amy Spencer – 07/16/2015

Once again Richard came and delivered the session with enthusiasm from start to finish. it is rare you find someone with this level of motivation who is able to share their enthusiasm with the group too – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Becky Williams – 07/16/2015

The way it was delivered was great. It was engaging, never dull and very interactive. Delivered with passion and enthusiasm. – What did you like most about this training?

9/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your trainer overall?
9/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Carl – 06/23/2015

This was a great refresher course. Win Win negotiation blueprint was good as was the whole course. – What did you like most about this training?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your trainer overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Mark Liddington – 06/22/2015

Worksheets – What did you like most about this training?

9/10 – Please rate your trainer's subject knowledge
8/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your trainer overall?
7/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

Grace Baker – 06/12/2015

10/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Becky Brown – 05/13/2015

The training was realistic and made perfect sense, rather than talking about unproven techniques that may sound good but have no worth. The day was well paced and fun with everyone feeling comfortable to join in. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
7/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Paul Callaghan – 05/11/2015

The whole format of the day flowed. The content and delivery and examples used highlighted the relevance of attending the workshop. it gave new ideas and made me qestion my approachs to selling – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Margaret Cholmondeley – 05/08/2015

I thought the advise given of the different techniques we can use depending on the customers responses was extremely helpful and motivational. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Amy Spencer – 05/08/2015

passion for sales was great ! – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

megan – 05/08/2015

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Jenny – 05/08/2015

The trainer was incredibly enthusiastic and passionate from the minute he walked in until the minute we left. Its very encouraging to work with somebody like that. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Becky – 05/08/2015

Laidback delivery, motivational – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Jennifer – 05/08/2015

I thought the whole experience was great, the only comment i would make is that i could easily have done a full day on the subject. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Carl Williams – 05/01/2015

Real world experience and examples used to back up and prove the theory. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
8/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Edward Mukasa – 03/27/2015

Face to face, tailored relevent content, about Sales, delivered by Sales – What did you like most about this workshop?

8/10 – Please rate your trainer's subject knowledge
8/10 – Please rate your trainer's presentation skills and delivery
8/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Steve Biltcliffe – 03/24/2015

The instructor who ran the workshop was highly knowledgeable including of my organisation. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Heather Walls – 03/20/2015

The interaction and ideas sharing. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Brian Jelley – 03/20/2015

Positive attitude and willingness of everybody involved to co-operate. – What did you like most about this workshop?

8/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
8/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

Vittorio Licata – 03/11/2015

The value of questioning – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Andy Clark – 03/11/2015

Killer questions / Define & understand methodology – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Paul Balmer – 03/11/2015

Pace and depth of detail well managed. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Amanda Wilson – 03/10/2015

Very informative instructor with plenty of knowledge and experiences to share with the group. I was able to identify with some aspects of the course and I was able to understand how my role fits into the "bigger picture". – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
7/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Jason Croft – 03/10/2015

It has given me the confidence to ask more direct questions in bids / customer meetings to establish facts and accurate information to assist in the successes of winning new business. I have used this approach already following the sales course. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Michael Whiteman – 03/10/2015

durhamlane Reviews

Based on 799 reviews and 795 ratings our customers rate us 9.1/10.

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