Not scored on two above - unsure of objectives - sorry. The reminder to pause and listen. To learn that even very early in a conversation / e-mail when you are trying to attract interest, its not about you! – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?