durhamlane reviews and feedback - independently hosted by CustomerSure

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Joanna – 26 Jan 16

The messaging piece. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Andrew Garvey – 26 Jan 16

not enough time – Any other comments you would like to share

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Declan Doran – 22 Jan 16

8/10 – Please rate your trainer's subject knowledge
8/10 – Please rate your trainer's presentation skills and delivery
8/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Imran – 21 Jan 16

The re-cap (which was valuable / necessary) could have been shorter and partly covered by a pre-meeting email reminding attendees of those key points covered in the last session (to get the grey matter working before the event rather than as part of the session introduction). – Any other comments you would like to share

10/10 – Please rate your trainer's subject knowledge
8/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Stephen Norris – 21 Jan 16

We discovered some excellent new concepts and methodologies that we will certainly adopt. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Jamie Groves – 21 Jan 16

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Philip Bailey – 20 Jan 16

interesting work on the elevator pitch – Any other comments you would like to share

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Graham Roger – 20 Jan 16

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Kirsty – 19 Jan 16

Energy & Enthusiasm of Richard was excellent and motivating. The fact that there was only 3 of us allowed the learning to be tailored around our needs, which I found very helpful. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Jack Pearson – 19 Jan 16

Relevant and enjoyable – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Jason Moss aka Ross – 18 Jan 16

With only been in Sales for a short period of time, Richard at Durham Lane interacts very well from a sales manager level to a sales associate like myself, so it benefits me a lot. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Harrison Sherlock – 18 Jan 16

The Value Negotiation Template was a good exercise in trying to understand the buying process of the customer, one to use for future bids. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Wayne Russell – 18 Jan 16

The instructor's enthusiasm and trying to get the audience to participate – What did you like most about this workshop?

8/10 – Please rate your trainer's subject knowledge
8/10 – Please rate your trainer's presentation skills and delivery
8/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

Hugh Gillen – 18 Jan 16

Interacting with the trainer as an event leader using our facilities and gaining his feedback. Interacting with my colleagues on meeting and greeting & first impressions. Discussing/completing - Dean Spitzer questionnaire on super motivation – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Debra – 14 Jan 16

I liked that the session was open and we could all have our say and comment. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Carleigh Stafford – 14 Jan 16

It exceeded all expections when informed we were to attend the workshop, – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Jo Blake and claireswinnerton – 14 Jan 16

The fact there was no role play, therefore not making a complete tool of myself :) – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Tracey Spencer – 14 Jan 16

The discussion about sales skills and how to better my sales techniques – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
8/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Daniella Archer – 14 Jan 16

The depth of the conversation and the relevance of the material being presented were outstanding. Ian's knowledge was second-to-none and his passion and enthusiasm really shone through and made for an excellent workshop. There was no right or wrong answer - it was discussion based and made for a really terrific workshop. To be honest, I was gutted that it ended. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Liam McGuinness – 14 Jan 16

Interactivity – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

Rose Stoker – 14 Jan 16

8/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

David McPherson – 14 Jan 16

9/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Ian Thurlbeck – 13 Jan 16

It provoked you into thinking about the questions you ask clients and whether they are sufficient to properly qualify the client. – What did you like most about this workshop

10/10 – Please rate your instructor's subject knowledge
10/10 – Please rate your instructor's presentation skills and delivery
10/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Alasdair Farquharson – 11 Jan 16

Very refreshing for someone to teach you who has worked in direct sales. Liked the delivery and the encouragement for us to provide input to the training course. Even though I have worked in sales for almost 30 years it reminded of the basics which perhaps I have overlooked recently. – What did you like most about this workshop

9/10 – Please rate your instructor's subject knowledge
9/10 – Please rate your instructor's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Alistair Macqueen – 05 Jan 16

engaging style, credible presenter – What did you like most about this workshop

9/10 – Please rate your instructor's subject knowledge
9/10 – Please rate your instructor's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

steven osprey – 23 Dec 15

Kept the day interesting and informative. Made us work in teams and participate in games together to help us remember all key points of the day. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Jenny – 22 Dec 15

The tips on gathering information – What did you like most about this workshop or programme

10/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
8/10 – Did the workshop or programme achieve its objectives?
5/10 – Were the topics covered in the right amount of detail?
7/10 – How likely is it that you would recommend a durhamlane programme to a friend or colleague?

Samantha – 21 Dec 15

Good supporting material. Great reactions to attendee questions. Trainers with real world experience. – What did you like most about this workshop or programme

Oh the weather outside is frightful, But the internet is so delightful, And since we've no place to go, Let us Sell, let us Sell, let us Sell :) probably does not rhyme, but oh well ... – Any other comments you would like to share

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
8/10 – Did the workshop or programme achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?
10/10 – How likely is it that you would recommend a durhamlane programme to a friend or colleague?

Jan Korecky – 17 Dec 15

The trainers enthusiasm – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Becky Brown – 17 Dec 15

Ian's professional, personable, interactive style. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Steve Grant – 17 Dec 15

It touched all the points we discussed prior to the training and solved the immediate needs we had. – What did you like most about this workshop or programme

Richard's presentation skills are superior. I would only advice that Andrew slows down his tempo when speaking to make him more understandable to the audience. – Any other comments you would like to share

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop or programme achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?
10/10 – How likely is it that you would recommend a durhamlane programme to a friend or colleague?

Andrej – 17 Dec 15

examples of questions for particular situation, helpful advices, humor, professionalism – What did you like most about this workshop or programme

It was a priceless experience and interesting training. I enjoyed it very much and I hope I will be able to utilize your advices and knowledge you shared with us. Thank you! – Any other comments you would like to share

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop or programme achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?
10/10 – How likely is it that you would recommend a durhamlane programme to a friend or colleague?

Michaela Tothova – 17 Dec 15

I liked the relaxed approach to the training, which made you feel comfortable enough to fully participate. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Amy Spencer – 17 Dec 15

Thought the workshop was excellent, it was very interactive, liked the use of games and how all of the topics were cleverly linked to imbed the learning outcome. Ian was a fantastic trainer, he was friendly, approachable and knowledgeable. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Cheryl McMahon – 17 Dec 15

The trainers enthusiasm from the minute he walked in till the minute he left – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Becky – 17 Dec 15

The trainer shared his knowledge and was open about using some of the 'tricks' on us during the session – What did you like most about this workshop or programme

The trainer implicitly transferred a lot of confidence to his trainees which is also very useful and valuable – Any other comments you would like to share

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop or programme achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?
9/10 – How likely is it that you would recommend a durhamlane programme to a friend or colleague?

Denise – 17 Dec 15

Structure, overview, group involvement. – What did you like most about this workshop

9/10 – Please rate your instructor's subject knowledge
9/10 – Please rate your instructor's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Paul Hurcombe – 02 Dec 15

I enjoyed the teaching style of the programme and how Richard was able to answer or help with any questions that I had there and then. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Andrew – 27 Nov 15

Luke was informed and enthusiastic about the subject matter. He clearly uses lots of influences from his life in his presentation and this personalisation made the presentation much more relatable. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Ben Lind – 26 Nov 15

The workshop was extremely engaging and Luke fostered a very friendly atmosphere amongst all of the people there, making for an relaxed and effective learning environment. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Alan – 26 Nov 15

Everyone was engaged by putting their own input in and not just being talked at. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Lewis Bruford – 26 Nov 15

The positive interaction – What did you like most about this workshop

9/10 – Please rate your instructor's subject knowledge
9/10 – Please rate your instructor's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?

Paul James – 25 Nov 15

The 'real world' nature of the advice i.e. from a salesman to sales people – What did you like most about this workshop

9/10 – Please rate your instructor's subject knowledge
9/10 – Please rate your instructor's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Don O'Brien – 24 Nov 15

Break out sessions worked well. especially killer questions – What did you like most about this workshop

10/10 – Please rate your instructor's subject knowledge
9/10 – Please rate your instructor's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

Phil Bailey – 23 Nov 15

9/10 – Please rate your instructor's subject knowledge
9/10 – Please rate your instructor's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Michael Dormand – 23 Nov 15

The interactive and group discussions really helped to make the session useful. – What did you like most about this workshop

10/10 – Please rate your instructor's subject knowledge
10/10 – Please rate your instructor's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

John Richardson – 23 Nov 15

Opportunity to see/hear how others operate – What did you like most about this workshop

8/10 – Please rate your instructor's subject knowledge
9/10 – Please rate your instructor's presentation skills and delivery
8/10 – How would you rate your instructor overall?
6/10 – Did the workshop achieve its objectives?
6/10 – Were the topics covered in the right amount of detail?

Shaun Reinson – 23 Nov 15

Putting the tips and tricks into practice. Live examples of using tips and tricks. Stories that relate to using the tips in a sales environment – What did you like most about this workshop

10/10 – Please rate your instructor's subject knowledge
10/10 – Please rate your instructor's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

James Dettmer – 23 Nov 15

The style and practical approach – What did you like most about this workshop

10/10 – Please rate your instructor's subject knowledge
9/10 – Please rate your instructor's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Gary Wright – 22 Nov 15

durhamlane Reviews

Based on 799 reviews and 795 ratings our customers rate us 9.1/10.

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