durhamlane reviews and feedback - independently hosted by CustomerSure

easy to understand in bite size pieces, good presentation style very easy to listen to. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Daniel Charman – 09 Oct 15

8/10 – Please rate your trainer's subject knowledge
8/10 – Please rate your trainer's presentation skills and delivery
8/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Mike Charles – 09 Oct 15

Structure and format was first class, topics flowed and were easy to associate with - well presented from start to finish – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Darren Clark – 09 Oct 15

Informative, engaging and fun! – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

George Sanger – 09 Oct 15

Drilling down on the actual process of selling - – What did you like most about this workshop?

7/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

KS – 09 Oct 15

It was informative and concise – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Annika – 08 Oct 15

Training with clear examples have to use in my day to day job. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
8/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

Ieva Bruniniece – 08 Oct 15

the trainer was brilliant, i thought i wasnt going to enjoy the training but i came out singing his praises!! great job, great ideas, great results already!! – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

jimmy hearne – 08 Oct 15

calls and emails to top executives. How to approach calls/compose emails effectively. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Thomas Kingston – 08 Oct 15

interaction – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
8/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
6/10 – Were the topics covered in the right amount of detail?

Farhan – 08 Oct 15

Structured approach to new business and market building – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

Patrick Harrison – 08 Oct 15

9/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Micky Solomons – 08 Oct 15

Great style and a genuine desire to understand our business helped our team relate to the topic and get the most out of the morning. We also got some positive follow up actions which will help shape things going forward. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Sarah Monk – 24 Sep 15

I found it so informative as we were given some great examples that we can use day to day to help improve our confidence and sales technique. The session was motivating and enjoyable in a relaxed and comfortable environment. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Melissa – 22 Sep 15

Richard was extremely knowledgeable and very relatable. He gave us a great idea about how to incorporate the skills he was teaching us into how we work day to day. He also helped us understand what we can start using as a company to re define and better our sales process. Very useful! – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Katie McCornish – 22 Sep 15

Richard was very patient with us to understand how we work as a sales team, and therefore found a way that we could make each technique relatable with great examples. I now feel confident to be able close and get the information I need to potentially complete a sale. Very happy. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Stephanie – 22 Sep 15

Alternative techniques learned. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
5/10 – Please rate your trainer's presentation skills and delivery
6/10 – How would you rate your instructor overall?
6/10 – Did the workshop achieve its objectives?
4/10 – Were the topics covered in the right amount of detail?

Katie – 20 Aug 15

It was the first time our small company have had any formal sales training, and there were some techniques shown that will definitely benefit us in the future. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
5/10 – Please rate your trainer's presentation skills and delivery
6/10 – How would you rate your instructor overall?
6/10 – Did the workshop achieve its objectives?
5/10 – Were the topics covered in the right amount of detail?

Jodie – 20 Aug 15

It gave me the opportunity to find alternative solutions to my day to day tasks. – What did you like most about this workshop?

7/10 – Please rate your trainer's subject knowledge
4/10 – Please rate your trainer's presentation skills and delivery
5/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

S – 20 Aug 15

8/10 – Please rate your trainer's subject knowledge
1/10 – Please rate your trainer's presentation skills and delivery
1/10 – How would you rate your instructor overall?
6/10 – Did the workshop achieve its objectives?
5/10 – Were the topics covered in the right amount of detail?

Melissa – 20 Aug 15

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
8/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

M – 31 Jul 15

I liked the relaxed atmosphere and the information given has drastically improved my prospecting. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Adam – 29 Jul 15

9/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Jo Sloan – 28 Jul 15

Crucial advice for cutting through to high-level decision makers and subsequently filtering down to the correct point of contact. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
8/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

Michael Wass – 27 Jul 15

The magic 35 qualification tool. This is a great tool and will save me loads of time and also help me separate the weak and the strong leads . – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Jonathan Step – 27 Jul 15

It was a fresh new take on things I already knew about. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Natalie – 27 Jul 15

The ideas it gave me on creating a great first impression when using e-mail. Very useful suggestions that I will definitely be using. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Amy Spencer – 16 Jul 15

Once again Richard came and delivered the session with enthusiasm from start to finish. it is rare you find someone with this level of motivation who is able to share their enthusiasm with the group too – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Becky Williams – 16 Jul 15

The way it was delivered was great. It was engaging, never dull and very interactive. Delivered with passion and enthusiasm. – What did you like most about this training?

9/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your trainer overall?
9/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Carl – 23 Jun 15

This was a great refresher course. Win Win negotiation blueprint was good as was the whole course. – What did you like most about this training?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your trainer overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Mark Liddington – 22 Jun 15

Worksheets – What did you like most about this training?

9/10 – Please rate your trainer's subject knowledge
8/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your trainer overall?
7/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

Grace Baker – 12 Jun 15

10/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Becky Brown – 13 May 15

The training was realistic and made perfect sense, rather than talking about unproven techniques that may sound good but have no worth. The day was well paced and fun with everyone feeling comfortable to join in. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
7/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Paul Callaghan – 11 May 15

The whole format of the day flowed. The content and delivery and examples used highlighted the relevance of attending the workshop. it gave new ideas and made me qestion my approachs to selling – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Margaret Cholmondeley – 08 May 15

I thought the advise given of the different techniques we can use depending on the customers responses was extremely helpful and motivational. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Amy Spencer – 08 May 15

passion for sales was great ! – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

megan – 08 May 15

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Jenny – 08 May 15

The trainer was incredibly enthusiastic and passionate from the minute he walked in until the minute we left. Its very encouraging to work with somebody like that. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Becky – 08 May 15

Laidback delivery, motivational – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Jennifer – 08 May 15

I thought the whole experience was great, the only comment i would make is that i could easily have done a full day on the subject. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Carl Williams – 01 May 15

Real world experience and examples used to back up and prove the theory. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
8/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Edward Mukasa – 27 Mar 15

Face to face, tailored relevent content, about Sales, delivered by Sales – What did you like most about this workshop?

8/10 – Please rate your trainer's subject knowledge
8/10 – Please rate your trainer's presentation skills and delivery
8/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
8/10 – Were the topics covered in the right amount of detail?

Steve Biltcliffe – 24 Mar 15

The instructor who ran the workshop was highly knowledgeable including of my organisation. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
10/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Heather Walls – 20 Mar 15

The interaction and ideas sharing. – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
8/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Brian Jelley – 20 Mar 15

Positive attitude and willingness of everybody involved to co-operate. – What did you like most about this workshop?

8/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
8/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
7/10 – Were the topics covered in the right amount of detail?

Vittorio Licata – 11 Mar 15

The value of questioning – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Andy Clark – 11 Mar 15

Killer questions / Define & understand methodology – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Paul Balmer – 11 Mar 15

Pace and depth of detail well managed. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Amanda Wilson – 10 Mar 15

Very informative instructor with plenty of knowledge and experiences to share with the group. I was able to identify with some aspects of the course and I was able to understand how my role fits into the "bigger picture". – What did you like most about this workshop?

10/10 – Please rate your trainer's subject knowledge
10/10 – Please rate your trainer's presentation skills and delivery
10/10 – How would you rate your instructor overall?
7/10 – Did the workshop achieve its objectives?
10/10 – Were the topics covered in the right amount of detail?

Jason Croft – 10 Mar 15

It has given me the confidence to ask more direct questions in bids / customer meetings to establish facts and accurate information to assist in the successes of winning new business. I have used this approach already following the sales course. – What did you like most about this workshop?

9/10 – Please rate your trainer's subject knowledge
9/10 – Please rate your trainer's presentation skills and delivery
9/10 – How would you rate your instructor overall?
9/10 – Did the workshop achieve its objectives?
9/10 – Were the topics covered in the right amount of detail?

Michael Whiteman – 10 Mar 15

durhamlane Reviews

Based on 799 reviews and 795 ratings our customers rate us 9.1/10.

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