-Killer questions to work on my sales pitch -Role play -Respectful silence -Be interested to be interesting – What part of the programme did you like most?

• 10/10 – Please rate your instructor's subject knowledge
• 10/10 – Please rate your instructor's presentation skills & delivery
• 10/10 – How would you rate your instructor(s) overall?
• 10/10 – Did the programme achieve it's objective?
• 10/10 – Were the topics covered in the right amount of detail?