The detail was about right for the time available and the audience. There are aspects of sales that I would like more specific training in. The feedback should allow areas for improvement to be proposed: size of the print in the handouts. – What did you like most about this workshop?

The trainer is knowledgeable, engaging and motivating. – If someone were to ask you whether they should attend a durhamlane masterclass, what would you say and why?

• 8/10 – Please rate your trainer's subject knowledge
• 8/10 – Please rate your trainer's presentation skills and delivery
• 8/10 – How would you rate your instructor overall?
• 8/10 – Did the workshop achieve its objectives?
• 8/10 – Were the topics covered in the right amount of detail?