Ian tailored the course to what everyone in the room needed to make it relevant. Therefore people weren't getting bored or switching off and Ian wasn't wasting time. Ian was very good at dealing with the new way of selling and made it easy for everyone to understand – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 9/10 – Were the topics covered in the right amount of detail?