The ideas it gave me on creating a great first impression when using e-mail. Very useful suggestions that I will definitely be using. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?