The fact that it was a great refresher for things you know (and some things you don't) that get lost in everyday life. I also liked the 95/5% listening/talking advice and the high impact questions - I am going to try it. – What did you like most about this workshop?

• 9/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?