I learned a couple of great little insights and more awareness of other personalities. I', pleased to learn some of the things we are doing as a team are already in place, like what went well/not so well, in team meetings and also 121.s Loved the sayings to use 'seen heard, observed' and also CARL. – What part of the programme did you like most?

• 9/10 – Please rate your instructor's subject knowledge
• 9/10 – Please rate your instructor's presentation skills & delivery
• 9/10 – How would you rate your instructor(s) overall?
• 9/10 – Did the programme achieve it's objective?
• 9/10 – Were the topics covered in the right amount of detail?