Ground Rules - This should be incorporated into all day-to-day work activities. Future Challenges what we may face. Understanding change and how it impacts the business. – What part of the programme did you like most?

• 9/10 – Please rate your instructor's subject knowledge
• 10/10 – Please rate your instructor's presentation skills & delivery
• 9/10 – How would you rate your instructor(s) overall?
• 9/10 – Did the programme achieve it's objective?
• 10/10 – Were the topics covered in the right amount of detail?