Richard is very engaging and enthusiastic so this was again a key component. I also liked the introduction to the Magic 35 tool, which will be useful in future. – What did you like most about this workshop?

Our biggest challenge at the moment is breaking into the market so really need to break through this barrier. – What's your company's biggest sales performance challenge?

• 9/10 – Please rate your trainer's subject knowledge
• 9/10 – Please rate your trainer's presentation skills and delivery
• 9/10 – How would you rate your trainer overall?
• 8/10 – Did the workshop achieve it's objectives?
• 7/10 – How valuable were the exercises?
• 8/10 – Were the topics covered in the right amount of detail?