Whilst the workshop was very sales orientated and this appreared to exclude the non-sales members, I found it useful to think about what we know about client expectations. There where times however where I felt we spent too much time naval gazing, and not enought time on the objectives of each section! – What did you like most about this workshop?

• 8/10 – Please rate your trainer's subject knowledge
• 8/10 – Please rate your trainer's presentation skills and delivery
• 8/10 – How would you rate your instructor overall?
• 8/10 – Did the workshop achieve its objectives?
• 8/10 – Were the topics covered in the right amount of detail?