The Director's cut exercise, as it helped me to really think about what questions I should be asking to find out their challenges and how the product can help, rather than speaking about features of the product that wouldn't necessarily be relevant to the customer. – What part of the programme did you like most?

• 10/10 – Please rate your instructor's subject knowledge
• 10/10 – Please rate your instructor's presentation skills & delivery
• 10/10 – How would you rate your instructor(s) overall?
• 9/10 – Did the programme achieve it's objective?
• 8/10 – Were the topics covered in the right amount of detail?