Sharing new techniques- very informal and fun. I am adopt the approach to the Persona homes but not on our shared ownership product - different questioning techniques which I will try. Creating your own customer with little aids was fun. – What did you like most about this workshop?

• 10/10 – Please rate your trainer's subject knowledge
• 10/10 – Please rate your trainer's presentation skills and delivery
• 10/10 – How would you rate your instructor overall?
• 10/10 – Did the workshop achieve its objectives?
• 10/10 – Were the topics covered in the right amount of detail?