durhamlane Reviews
Based on 799 reviews and 795 ratings our customers rate us 9.1/10.
I really enjoyed the way the pitch and sales canvas was structured leading to the directors cut exercise – What part of the programme did you like most?
- 9/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 9/10 – Did the programme achieve it's objective?
- 9/10 – Were the topics covered in the right amount of detail?
Chris – 11 Jan 19
the roll-plays – What part of the programme did you like most?
- 9/10 – Please rate your instructor's subject knowledge
- 9/10 – Please rate your instructor's presentation skills & delivery
- 9/10 – How would you rate your instructor(s) overall?
- 9/10 – Did the programme achieve it's objective?
- 10/10 – Were the topics covered in the right amount of detail?
Serge Gerritsma – 11 Jan 19
I thought the way Alison handled this course was fantastic, her calm, cool approach and knowledge of her subject was incredible. We did a lot of work on metal wellness and Alison identified the person I am and helped me understand what I should do to deal with my problems. - Please ask before posting on website – What did you like most about this workshop?
- 10/10 – Please rate your trainer's subject knowledge
- 10/10 – Please rate your trainer's presentation skills and delivery
- 10/10 – How would you rate your instructor overall?
- 10/10 – Did the workshop achieve its objectives?
- 10/10 – Were the topics covered in the right amount of detail?
Brad-Lee Willey – 10 Jan 19
Great workshop, delved into the softer elements of sales that are integral to overall sales success. – What did you like most about this workshop?
- 10/10 – Please rate your trainer's subject knowledge
- 10/10 – Please rate your trainer's presentation skills and delivery
- 10/10 – How would you rate your instructor overall?
- 10/10 – Did the workshop achieve its objectives?
- 10/10 – Were the topics covered in the right amount of detail?
Nadim Salyem – 10 Jan 19
Director's Cut - it was the most effective activity – What part of the programme did you like most?
- 10/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 10/10 – Did the programme achieve it's objective?
- 9/10 – Were the topics covered in the right amount of detail?
Laura McClorey – 20 Dec 18
Our session called directors cut, was a great learning experience and a great team exercise. It was challenging and fun! – What part of the programme did you like most?
- 10/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 10/10 – Did the programme achieve it's objective?
- 10/10 – Were the topics covered in the right amount of detail?
Richard Arnott – 20 Dec 18
-Killer questions to work on my sales pitch -Role play -Respectful silence -Be interested to be interesting – What part of the programme did you like most?
- 10/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 10/10 – Did the programme achieve it's objective?
- 10/10 – Were the topics covered in the right amount of detail?
Jack Young – 19 Dec 18
Group activities – What part of the programme did you like most?
- 10/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 10/10 – Did the programme achieve it's objective?
- 10/10 – Were the topics covered in the right amount of detail?
Cassie Wilcox – 19 Dec 18
Enjoyed the team work and the role plays. Have some useful tools at my disposal now to expand the conversation and help identify key factors in securing an opportunity. The 15 -30 second pitch is also great, will help me when introducing myself to manufacturers. – What part of the programme did you like most?
- 10/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 9/10 – Did the programme achieve it's objective?
- 9/10 – Were the topics covered in the right amount of detail?
Matthew Weaver – 19 Dec 18
The activity in which we were thrown into a demo scenario of a live phone call I feel allowed us to implement what we had learned into practice. – What part of the programme did you like most?
- 10/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 10/10 – Did the programme achieve it's objective?
- 10/10 – Were the topics covered in the right amount of detail?
Jack Bould – 19 Dec 18
The sales training was incredibly in depth and focused on teaching new skills as well as personal development and self reflection. Very comprehensive and at a far higher level than any training I have had previously. Incredibly impressed with both Luke and Alison who made the sessions very fun and engaging, whilst being very thought provoking. – What part of the programme did you like most?
- 10/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 10/10 – Did the programme achieve it's objective?
- 10/10 – Were the topics covered in the right amount of detail?
Gareth Cox – 19 Dec 18
It would have been really useful to do more of the practical examples. – What part of the programme did you like most?
- 9/10 – Please rate your instructor's subject knowledge
- 9/10 – Please rate your instructor's presentation skills & delivery
- 9/10 – How would you rate your instructor(s) overall?
- 9/10 – Did the programme achieve it's objective?
- 7/10 – Were the topics covered in the right amount of detail?
Samantha – 03 Dec 18
The section covering closed versus open questions and then the role-playing scenarios to test such conversations were extremely useful. – What part of the programme did you like most?
- 9/10 – Please rate your instructor's subject knowledge
- 9/10 – Please rate your instructor's presentation skills & delivery
- 9/10 – How would you rate your instructor(s) overall?
- 9/10 – Did the programme achieve it's objective?
- 9/10 – Were the topics covered in the right amount of detail?
Brian – 29 Nov 18
The Director's cut exercise, as it helped me to really think about what questions I should be asking to find out their challenges and how the product can help, rather than speaking about features of the product that wouldn't necessarily be relevant to the customer. – What part of the programme did you like most?
- 10/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 9/10 – Did the programme achieve it's objective?
- 8/10 – Were the topics covered in the right amount of detail?
Lauren Whaler – 27 Nov 18
Fresh ideas, positive message, enthusiastic delivery – What part of the programme did you like most?
- 10/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 10/10 – Did the programme achieve it's objective?
- 8/10 – Were the topics covered in the right amount of detail?
Henry Fieldhouse – 27 Nov 18
Identifying behaviour patterns and what each thinks of each other. – What part of the workshop did you like most?
- 10/10 – Please rate your trainer's subject knowledge
- 10/10 – Please rate your trainer's presentation skills & delivery
- 10/10 – How would you rate your trainer(s) overall?
- 10/10 – Did the workshop achieve it's objective?
- 10/10 – Were the topics covered in the right amount of detail?
Donna Edson – 22 Nov 18
Understanding the various personality traits. – What part of the workshop did you like most?
- 10/10 – Please rate your trainer's subject knowledge
- 10/10 – Please rate your trainer's presentation skills & delivery
- 10/10 – How would you rate your trainer(s) overall?
- 10/10 – Did the workshop achieve it's objective?
- 10/10 – Were the topics covered in the right amount of detail?
Melanie – 22 Nov 18
Personality Dynamics- Understanding the differing personalities within the team. – What part of the workshop did you like most?
- 9/10 – Please rate your trainer's subject knowledge
- 10/10 – Please rate your trainer's presentation skills & delivery
- 9/10 – How would you rate your trainer(s) overall?
- 10/10 – Did the workshop achieve it's objective?
- 9/10 – Were the topics covered in the right amount of detail?
Gary Whitehead – 22 Nov 18
- 10/10 – Please rate your trainer's subject knowledge
- 10/10 – Please rate your trainer's presentation skills & delivery
- 10/10 – How would you rate your trainer(s) overall?
- 10/10 – Did the workshop achieve it's objective?
- 10/10 – Were the topics covered in the right amount of detail?
Charlotte Downes – 22 Nov 18
Preference profiling – What part of the programme did you like most?
- 8/10 – Please rate your instructor's subject knowledge
- 9/10 – Please rate your instructor's presentation skills & delivery
- 8/10 – How would you rate your instructor(s) overall?
- 7/10 – Did the programme achieve it's objective?
- 7/10 – Were the topics covered in the right amount of detail?
Claire – 25 Jul 18
- 9/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 9/10 – How would you rate your instructor(s) overall?
- 8/10 – Did the programme achieve it's objective?
- 7/10 – Were the topics covered in the right amount of detail?
Will Rogers – 03 Jul 18
prefer workshop style where attendees share practice and approaches, not just spoken at, so everywhere that occurred is what I enjoyed the most! – What part of the programme did you like most?
- 8/10 – Please rate your instructor's subject knowledge
- 9/10 – Please rate your instructor's presentation skills & delivery
- 9/10 – How would you rate your instructor(s) overall?
- 7/10 – Did the programme achieve it's objective?
- 7/10 – Were the topics covered in the right amount of detail?
Dr Ajay Sharman – 22 Jun 18
- 8/10 – Please rate your trainer's subject knowledge
- 8/10 – Please rate your trainer's presentation skills and delivery
- 8/10 – How would you rate your instructor overall?
- 7/10 – Did the workshop achieve its objectives?
- 7/10 – Were the topics covered in the right amount of detail?
Miles – 18 Jun 18
- 8/10 – Please rate your trainer's subject knowledge
- 8/10 – Please rate your trainer's presentation skills and delivery
- 8/10 – How would you rate your instructor overall?
- 7/10 – Did the workshop achieve its objectives?
- 7/10 – Were the topics covered in the right amount of detail?
Laura Farley – 18 Jun 18
I thought it would have been really useful as a partnership manager but not completely within my role, There were some valuable bits, but I think for the Business Development Role these could be extracted and condensed and delivered via e-learning or a toolbox video/ information booklet. Which considering the cost of travel and TOIL accrued by our whole team staying overnight would be much more commercial. – What did you like most about this workshop?
- 6/10 – Please rate your trainer's subject knowledge
- 5/10 – Please rate your trainer's presentation skills and delivery
- 5/10 – How would you rate your instructor overall?
- 4/10 – Did the workshop achieve its objectives?
- 3/10 – Were the topics covered in the right amount of detail?
Anon – 13 Jun 18
Style and pace, mix of detail and overview. Not easy in just one day. – What did you like most about this workshop?
- 10/10 – Please rate your trainer's subject knowledge
- 10/10 – Please rate your trainer's presentation skills and delivery
- 10/10 – How would you rate your instructor overall?
- 8/10 – Did the workshop achieve its objectives?
- 8/10 – Were the topics covered in the right amount of detail?
Stephen – 23 May 18
It was very positive and interesting. – What did you like most about this workshop?
- 6/10 – Please rate your trainer's subject knowledge
- 8/10 – Please rate your trainer's presentation skills and delivery
- 8/10 – How would you rate your instructor overall?
- 7/10 – Did the workshop achieve its objectives?
- 6/10 – Were the topics covered in the right amount of detail?
Anne Belicoso – 18 May 18
Interaction with the whole team. – What did you like most about this workshop?
- 8/10 – Please rate your trainer's subject knowledge
- 9/10 – Please rate your trainer's presentation skills and delivery
- 9/10 – How would you rate your instructor overall?
- 8/10 – Did the workshop achieve its objectives?
- 8/10 – Were the topics covered in the right amount of detail?
Alison Ash – 10 May 18
was fun environment with good topics – What did you like most about this workshop?
- 6/10 – Please rate your trainer's subject knowledge
- 8/10 – Please rate your trainer's presentation skills and delivery
- 8/10 – How would you rate your instructor overall?
- 7/10 – Did the workshop achieve its objectives?
- 6/10 – Were the topics covered in the right amount of detail?
Neuza – 09 May 18
Opportunity to come together and learn / discuss as a CST making the content delivered relevant to our specific client and circumstances – What did you like most about this workshop?
- 8/10 – Please rate your trainer's subject knowledge
- 8/10 – Please rate your trainer's presentation skills and delivery
- 8/10 – How would you rate your instructor overall?
- 6/10 – Did the workshop achieve its objectives?
- 6/10 – Were the topics covered in the right amount of detail?
GM – 08 May 18
A great opportunity to be together as a sales team to learn, develop and share skills, but I thought it could have been tailored better. – What did you like most about this workshop?
- 7/10 – Please rate your trainer's subject knowledge
- 8/10 – Please rate your trainer's presentation skills and delivery
- 7/10 – How would you rate your instructor overall?
- 7/10 – Did the workshop achieve its objectives?
- 7/10 – Were the topics covered in the right amount of detail?
joanne Watson-Moody – 08 May 18
Sharing new techniques- very informal and fun. I am adopt the approach to the Persona homes but not on our shared ownership product - different questioning techniques which I will try. Creating your own customer with little aids was fun. – What did you like most about this workshop?
- 10/10 – Please rate your trainer's subject knowledge
- 10/10 – Please rate your trainer's presentation skills and delivery
- 10/10 – How would you rate your instructor overall?
- 10/10 – Did the workshop achieve its objectives?
- 10/10 – Were the topics covered in the right amount of detail?
Helen Boyle – 08 May 18
Just the right length – What did you like most about this workshop?
- 8/10 – Please rate your trainer's subject knowledge
- 9/10 – Please rate your trainer's presentation skills and delivery
- 8/10 – How would you rate your instructor overall?
- 8/10 – Did the workshop achieve its objectives?
- 8/10 – Were the topics covered in the right amount of detail?
Darren Jackson – 03 May 18
Time out of the office with the team to think about things and discuss processes. Practical tools and mantras – What did you like most about this workshop?
- 10/10 – Please rate your trainer's subject knowledge
- 9/10 – Please rate your trainer's presentation skills and delivery
- 9/10 – How would you rate your instructor overall?
- 7/10 – Did the workshop achieve its objectives?
- 8/10 – Were the topics covered in the right amount of detail?
Cécile Yerle – 03 May 18
The opportunity to get people thinking about the sales lifecycle and adopt common terminology. – What did you like most about this workshop?
- 7/10 – Please rate your trainer's subject knowledge
- 7/10 – Please rate your trainer's presentation skills and delivery
- 7/10 – How would you rate your instructor overall?
- 7/10 – Did the workshop achieve its objectives?
- 6/10 – Were the topics covered in the right amount of detail?
Phil Smalley – 02 May 18
The openness, collaboration, and light-touch facilitation – What did you like most about this workshop?
- 7/10 – Please rate your trainer's subject knowledge
- 7/10 – Please rate your trainer's presentation skills and delivery
- 8/10 – How would you rate your instructor overall?
- 8/10 – Did the workshop achieve its objectives?
- 8/10 – Were the topics covered in the right amount of detail?
Andrew Harmel-Law – 02 May 18
Fun, engaging trainers. Some of the communication exercises were particularly helpful. – What did you like most about this workshop?
- 9/10 – Please rate your trainer's subject knowledge
- 9/10 – Please rate your trainer's presentation skills and delivery
- 9/10 – How would you rate your instructor overall?
- 5/10 – Did the workshop achieve its objectives?
- 5/10 – Were the topics covered in the right amount of detail?
Simon Brunning – 27 Apr 18
Fun, interactive and felt sympathetic to the ThoughtWorks way – What did you like most about this workshop?
- 8/10 – Please rate your trainer's subject knowledge
- 8/10 – Please rate your trainer's presentation skills and delivery
- 8/10 – How would you rate your instructor overall?
- 7/10 – Did the workshop achieve its objectives?
- 8/10 – Were the topics covered in the right amount of detail?
Rob – 27 Apr 18
- 10/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 8/10 – Did the programme achieve it's objective?
- 8/10 – Were the topics covered in the right amount of detail?
Nadine Dixon – 18 Apr 18
Due to my job roll I did not take part in all sessions but what I did take part in was interesting and made me think about my role more within the sales team – What part of the programme did you like most?
- 10/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 8/10 – Did the programme achieve it's objective?
- 8/10 – Were the topics covered in the right amount of detail?
Lisa Shaw – 18 Apr 18
I enjoyed learning about new ways to approach prospecting emails and the Magic 35 criteria to measure potential client sales progress and ensure i'm well equiped with all the information I need. – What part of the programme did you like most?
- 8/10 – Please rate your instructor's subject knowledge
- 8/10 – Please rate your instructor's presentation skills & delivery
- 8/10 – How would you rate your instructor(s) overall?
- 8/10 – Did the programme achieve it's objective?
- 10/10 – Were the topics covered in the right amount of detail?
Gary Whitehead – 18 Apr 18
Picking up some useful tips from each session, to add to our day-to-day work. – What part of the programme did you like most?
- 9/10 – Please rate your instructor's subject knowledge
- 9/10 – Please rate your instructor's presentation skills & delivery
- 9/10 – How would you rate your instructor(s) overall?
- 7/10 – Did the programme achieve it's objective?
- 7/10 – Were the topics covered in the right amount of detail?
Melanie Miller – 18 Apr 18
There was plenty of interaction between the instructor and the attendees - it wasn't a "sit there and listen" workshop. – What did you like most about this workshop?
- 10/10 – Please rate your trainer's subject knowledge
- 10/10 – Please rate your trainer's presentation skills and delivery
- 10/10 – How would you rate your instructor overall?
- 8/10 – Did the workshop achieve its objectives?
- 8/10 – Were the topics covered in the right amount of detail?
James – 05 Apr 18
The prospecting workshop had a good practical contrast to the more theoretical selling at a higher level. It was a very different approach to training than I have ever received in the past. – What did you like most about this workshop?
- 10/10 – Please rate your trainer's subject knowledge
- 10/10 – Please rate your trainer's presentation skills and delivery
- 10/10 – How would you rate your instructor overall?
- 9/10 – Did the workshop achieve its objectives?
- 9/10 – Were the topics covered in the right amount of detail?
Matthew Watt – 03 Apr 18
I'm very good at Inbound Marketing, Social Media & PR to generate awareness, interest & leads for myself & my partners but I want to introduce better systems & processes into my business to help me get better at converting this into sales as I know I'm missing opportunities all the time. – What did you like most about this workshop?
- 10/10 – Please rate your trainer's subject knowledge
- 10/10 – Please rate your trainer's presentation skills and delivery
- 10/10 – How would you rate your instructor overall?
- 10/10 – Did the workshop achieve its objectives?
- 10/10 – Were the topics covered in the right amount of detail?
Paul Lancaster – 30 Mar 18
The way it was delivered and the interaction between trainer and attendees, really took the time to explain everything if you were unsure – What did you like most about this workshop?
- 10/10 – Please rate your trainer's subject knowledge
- 10/10 – Please rate your trainer's presentation skills and delivery
- 10/10 – How would you rate your instructor overall?
- 10/10 – Did the workshop achieve its objectives?
- 10/10 – Were the topics covered in the right amount of detail?
Glen williams – 29 Mar 18
I enjoyed the overall structure of the day. Solid breakdown of topics whilst ensuring all stages of sales learning were covered. – What part of the programme did you like most?
- 10/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 10/10 – Did the programme achieve it's objective?
- 10/10 – Were the topics covered in the right amount of detail?
Dan Davies – 21 Feb 18
Message mapping – What part of the programme did you like most?
- 10/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 10/10 – Did the programme achieve it's objective?
- 10/10 – Were the topics covered in the right amount of detail?
George – 21 Feb 18
Open pitches- what questions to ask, how to elevator pitch – What part of the programme did you like most?
- 10/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 10/10 – Did the programme achieve it's objective?
- 10/10 – Were the topics covered in the right amount of detail?
Liam – 21 Feb 18
Elevator pitches in the group activity – What part of the programme did you like most?
- 10/10 – Please rate your instructor's subject knowledge
- 10/10 – Please rate your instructor's presentation skills & delivery
- 10/10 – How would you rate your instructor(s) overall?
- 10/10 – Did the programme achieve it's objective?
- 10/10 – Were the topics covered in the right amount of detail?
Brad-Lee Willey – 21 Feb 18
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